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1. Information We Collect: We may collect information such as your name, email address, phone number, delivery address, order details, and other information you provide when placing an order or contacting customer support.

2. How We Use Information: Collected information may be used to process orders, arrange deliveries, provide customer support, respond to enquiries, maintain website functionality, and communicate important order-related updates.

3. Order Information: Information related to your orders may be retained to manage purchases, delivery records, returns, exchanges, refunds, customer requests, and other activities necessary to provide the requested services.

4. Cash on Delivery: Orders are processed using Cash on Delivery. We do not collect or store online card details or other online payment credentials through the website.

5. Delivery Information: To complete deliveries, necessary information such as your name, phone number, and delivery address may be shared with appropriate delivery or logistics partners involved in fulfilling your order.

6. Cookies & Similar Technologies: The website may use cookies and similar technologies to support essential functions, remember preferences, improve performance, understand website usage, and enhance the overall browsing experience.

7. Communications: We may use the contact information you provide to send order confirmations, delivery updates, service messages, and other communications related to your interactions with the website. Promotional communications may be provided where permitted and may include an available opt-out option.

8. Data Security: Reasonable administrative, technical, and organizational measures may be used to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

9. Information Sharing: Personal information may be shared with service providers when necessary to support order fulfillment, delivery, customer service, website maintenance, or other legitimate operational activities. Information will not be shared beyond what is reasonably necessary for the relevant purpose.

10. Your Privacy Choices: Depending on applicable requirements, you may request access to, correction of, or deletion of certain personal information. Requests can be submitted through the available customer support channels.

11. Policy Updates: This Privacy Policy may be updated periodically to reflect changes in services, operational practices, technology, or applicable requirements. The revised policy will become effective when posted on the website.

12. Contact Us: If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact customer support with the relevant details.

1. Acceptance of Terms: By accessing, browsing, or purchasing through this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of the website and services.

2. Eligibility: You must be at least 18 years old or have permission from a parent or legal guardian to use the website and place orders. By placing an order, you confirm that the information provided is accurate and complete.

3. Product Information: We make reasonable efforts to keep product descriptions, specifications, images, availability, and pricing accurate. Minor variations may occur, and information may be updated or corrected when necessary.

4. Orders & Acceptance: All orders are subject to product availability and confirmation. We reserve the right to refuse, limit, modify, or cancel an order when necessary, including in cases of unavailable products, incorrect information, or suspected misuse.

5. Pricing & Cash on Delivery: Product prices may change without prior notice. All orders are placed using Cash on Delivery. Customers are required to pay the applicable order amount when the order is delivered. No online payment or card payment is required.

6. Shipping & Delivery: Delivery estimates are provided for general guidance and may vary. Delays may occur due to courier operations, weather, holidays, incorrect delivery information, or circumstances beyond reasonable control.

7. Returns & Refunds: Returns and refunds are handled according to the applicable Return & Refund Policy. Customers should review the policy before placing an order to understand eligibility requirements, return conditions, and available resolutions.

8. Website Use: Customers agree to use the website lawfully and responsibly. You must not misuse the website, interfere with its operation, attempt unauthorized access, or engage in activities that may negatively affect other users or the service.

9. Intellectual Property: Website content, including text, graphics, images, designs, icons, and other materials, may be protected by applicable intellectual property rights. Content may not be copied, reproduced, modified, or commercially used without appropriate authorization.

10. Limitation of Liability: We will make reasonable efforts to maintain accurate information and reliable services. However, we are not responsible for indirect, incidental, or consequential losses arising from website use, product availability, delivery delays, or circumstances beyond reasonable control.

11. Changes to Terms: These Terms & Conditions may be updated or revised when necessary. Updated terms will apply from the time they are posted. Continued use of the website after changes indicates acceptance of the revised terms.

12. Customer Support: For questions regarding orders, products, delivery, returns, or these Terms & Conditions, customers may contact customer support with the relevant order or purchase details. Assistance will be provided according to the applicable policies.

1. Return Eligibility: Eligible products may be returned within 7–14 days from the date of delivery. Items must be unused, undamaged, and returned in their original packaging with all included accessories and materials.

2. Product Condition: Returned items must be in the same condition as received. Products that have been used, altered, damaged, or returned with missing components may not qualify for a refund, exchange, or replacement.

3. Return Request: Customers must contact customer support before sending an item back. Return instructions will be provided after the request has been reviewed and approved.

4. Non-Returnable Products: Certain products may not be eligible for return, including personalized items, digital products, downloadable content, perishable goods, opened personal care products, gift cards, and items marked as final sale.

5. Damaged or Defective Items: If an item arrives damaged, defective, or incorrect, customers should contact customer support within 48 hours of delivery. Photos or other information may be requested to help review the issue.

6. Return Shipping: Return shipping costs may depend on the reason for the return. If the return is caused by a damaged, defective, or incorrectly delivered item, appropriate return assistance may be provided.

7. Return Inspection: Returned products may be inspected after receipt. Return approval depends on the product's condition and compliance with the applicable return requirements.

8. Refunds: Approved refunds will be handled according to the applicable refund procedure for Cash on Delivery orders. Customers may be asked to provide the necessary details to complete the refund process.

9. Exchanges: Eligible products may be exchanged for the same or a comparable item, subject to availability. If an exchange is unavailable, an eligible refund or alternative resolution may be provided.

10. Order Cancellation: Cancellation requests should be submitted as soon as possible after placing an order. Once an order has entered processing or has been dispatched, cancellation may no longer be available.

11. Cash on Delivery: All orders are placed using Cash on Delivery. Customers are required to pay the applicable order amount upon delivery. No online payment or card payment is required to place an order.

12. Customer Assistance: For return, refund, exchange, or cancellation requests, customers may contact customer support with their order details. Assistance will be provided according to the applicable return requirements.

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